There are numerous ways in which companies can increase service response times, measure supplier performance and remove a lot of the usual administration work. An example of this is the ProNett system which is used throughout the Commercial Catering Equipment service sector.
ProNett describes itself as a simple shift from the traditional helpdesk route to one that is already proven to work better for companies across hospitality, hotel and retail sectors. The system is computer and portal based allowing the user and the service engineer to see jobs required, progress and any further actions required. It’s ideal for companies which have more than one site and want to keep track of all maintenance work carried out.
At Cater-Force all of our engineers are trained on how to use the ProNett system and they also have copies of the portal on their IPads in case the onsite system is not accessible at the time of visiting. ProNett is used throughout the country by many well known businesses including, Burger King, Nando’s, Stonegate Pubs, Whitbread and Welcome Break.
As a company we are always willing to adopt new methods and maintenance packages, so if you have a need for a repair or a service within Yorkshire please contact our service desk on 01943 467467 or e-mail firstname.lastname@example.org